Essential Responsibilities:

• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.
• Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
• Develops requirements for process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture).
• Develops an understanding of and executes requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) within designated business domain.
• Assists in the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions.
• Supports the evolution of applications, systems, and/or processes to a desired future state by building and leveraging an up to date understanding of how current processes impact business operations for assigned domain(s).
• Maps current state against future state processes.
• Identifies the impact of requirements on upstream and downstream solution components.
• Provides recommendations to team or department leadership on how to integrate requirements with current systems and business processes for assigned domain(s).
• Identifies value gaps and opportunities for process enhancements or efficiencies.
• Supports solution design by researching how to help translate requirements into workable business solutions.
• Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design.
• Supports the evaluation of third-party vendors as directed.
• Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business.
• Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across assigned business domain(s).
  
  

Minimum Qualifications:

• Bachelor's degree in Business Administration, Computer Science, CIS or related field and Minimum three (3) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.
  
  

Preferred Qualifications:

• Two (2) years experience working for a health care organization
• Two (2) years experience working for an IT organization
• One (1) year experience working on projects or programs requiring the integration of cross-functional technology and/or business solutions.
• One (1) year experience in workflow analysis, including the use of modeling software (e.g., Visio).
• One (1) year experience in business case analysis
• Two (2) years experience working on project or technical teams.
• Two (2) years work experience requiring the development of technical documents or presentations.
• One (1) year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above)
• Two (2) years consulting experience in hospital operations.
• Two (2) years consulting experience in clinical administration.
• Two (2) years consulting experience in health plan administration.