Posted Nov 16

Conversation Designer

Remote (US) Full time

We want YOU to join our Conversational UX team! NLX is driving the movement toward customer self-service in a way the Conversational AI world has not seen (or heard!) before. Our service offerings cover any kind of conversational application, including our patent-pending multimodal experience: Voice Compass®. We leverage AI-powdered technology to create simple and delightfully helpful enterprise-level solutions.

If you're up for a challenge, love thinking outside the box (e.g. blending voice & visual interfaces), AND enjoy working across a vast array of industries, this is the opportunity for you!


  • 2-3 years of relevant experience in a UX and/or UI design role
  • Bachelor's Degree in Psychology, or any field, as long as you can tie it back to UX design
  • 1+ years experience in a writing-intensive role (copywriting, scriptwriting, content marketing, blogging — if you know how to write, this is your time to shine)
  • Well-developed core design skills and experience iterating every phase of design, from "paper" to pixels
  • Strong conversation design skills with a solid portfolio of VUI and/or chat design projects
  • Proficient prototyping skills and familiarity with visual and interaction tools like Figma
  • Comfortable with finding creative solutions for ambiguous or complex problems
  • Self-driven attitude with willingness to learn quickly and grow on the job
  • Experience collaborating in cross-functional teams
  • Meticulous attention to detail

Desired Qualifications:

  • Degree in Human-Computer Interaction (HCI) or Design (interaction, visual, product, etc.)
  • Significant experience in creating wireframes, storyboards, user flows, and process flows
  • Clear understanding of Conversational AI and passion for keeping up with industry trends
  • Professional level proficiency in English and 1 or more languages
  • Experience working in an Agile/Scrum development process

We'd love to hear from you and have a chat to further discuss the role and explain the day-to-day responsibilities. 

About the company

NLX is headquartered in New York City with team members in Seattle, San Francisco, and Berlin. We are an asynchronous, remote team with daily check-ins across the company. Check out our website to read more about our company values & learn more about the team!

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